HabitStreak HabitStreak
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  • Pricing
  • FAQ

Support

We're here to help!

Contact Us

Have a question, issue, or feedback? Reach out and we'll get back to you as soon as possible.

Email: [email protected]

Frequently Asked Questions

Getting Started

How do I create a habit?

Tap the + button on the main screen, enter your habit name, choose an icon, and set your schedule. That's it — you're ready to start tracking!

What's a streak?

A streak counts how many consecutive days you've completed a habit. Miss a day and your streak resets to zero. Keeping your streak alive is a powerful motivator!

How does XP work?

You earn XP (experience points) every time you complete a habit. As you accumulate XP, you'll level up from Beginner all the way to Legend. Longer streaks earn bonus XP!

Account & Sync

How do I sync across devices?

Sign in with the same account on all your devices. Your habits, streaks, and progress will automatically sync via the cloud.

How do I delete my account?

Go to Settings → Account → Delete Account. This will permanently delete all your data. If you just want to sign out, use Settings → Sign Out instead.

Can I export my data?

Yes! Go to Settings → Export Data to download all your habit history.

Premium

What's included in Premium?

Premium unlocks unlimited habits, unlimited groups, advanced statistics, all levels, and priority support. Free users can track up to 3 habits.

How do I restore my purchase?

Go to Settings → Restore Purchases. Make sure you're signed in with the same Apple ID or Google account you used to purchase.

How do I cancel my subscription?

Subscriptions are managed through the App Store (iOS) or Google Play (Android). Go to your device's subscription settings to cancel. Your premium features will remain active until the end of your billing period.

Groups & Challenges

How do I join a group?

Get a group code from a friend, then tap Groups → Join Group and enter the code. You'll instantly see the group leaderboard and challenges.

How do I create a group?

Go to Groups → Create Group, name your group, and share the generated code with friends. You're the group admin and can manage members and challenges.

What are challenges?

Challenges are time-limited goals within a group. Compete to see who can maintain the longest streak, complete the most habits, or achieve specific milestones.

Troubleshooting

My habits aren't syncing

Make sure you're signed in and have an internet connection. Try pulling down on the main screen to force a refresh. If issues persist, try signing out and back in.

I completed a habit but it didn't save

Check your internet connection. Completions are saved locally first, then synced to the cloud. If you were offline, they should sync when you reconnect.

The app is crashing

Make sure you're on the latest version from the App Store or Google Play. If crashes continue, email us at [email protected] with details about when it happens.

Feature Requests

Have an idea to make HabitStreak better? We'd love to hear it! Email us at [email protected] with the subject "Feature Request."

Report a Bug

Found something broken? Please email [email protected] with:

  • What you expected to happen
  • What actually happened
  • Steps to reproduce the issue
  • Your device and app version (found in Settings)

© 2026 HabitStreak by Rooks Labs LLC. All rights reserved.

[email protected]